Support

Popular FAQs

• Who bears shipping risk/fee for returned goods?
• How do I register as a customer?
• What guarantee do I have that I will get my goods after payment?
• What method will my money be refunded?
• As a vendor, how many products can I freely upload?
• Can't login into my account, please help?
• How can I arrange my shipping fee by regions?
• Will I receive all purchased goods from different vendors all at once?
• Do I need to advertise my shop/products on other social media platforms?
• What happens when I make a payment outside the platform?